Rekindle

SMS Consent & Messaging Policy

How text messaging works on Rekindle — when you'll hear from a business, and how to stop.

Who sends the messages

Rekindle is a relationship-management tool used by businesses to stay in touch with their own contacts and customers. When you receive a text through Rekindle, it comes from a specific business you already have a relationship with — for example, you are their customer, you gave them your number, or you met them in person.

How consent is obtained

A business only sends you texts after you have agreed to be contacted by text — through your prior relationship, a purchase, or by giving them your number directly. Inside Rekindle, before any messages can be sent, the business must explicitly confirm that you agreed to receive texts from them. No messages are ever queued or sent to a contact until this consent is confirmed:

Start texting?

This will begin texting your contacts. By starting, you confirm they agreed to receive texts from you.

Cancel
Start

The consent confirmation shown to a business before any texts are sent.

What you'll receive

Message frequency varies and is conversational — not a mass broadcast.

Opt out anytime. Reply STOP to any message to immediately stop all texts from that sender. Reply HELP for assistance. Message and data rates may apply.

Your information

Your phone number and messages are used only to communicate with the business you have a relationship with. They are never sold. See our Privacy Policy.